Free shipping for all orders over $10,000.00
Courtney Brooks
Head of Design
David Lin
Content Strategist
Tanya Khoury
Customer Specialist
Andrés Rivera
Production Manager
Contact Us for Your Diamond Needs Today!
Our team is ready to assist you with any inquiries or support you may need.
What types of diamonds do you offer?
We offer a wide range of both natural and lab-grown diamonds, ensuring that each piece meets our high standards of quality and craftsmanship. Our diamonds are certified by leading authorities, providing you with peace of mind in your purchase.
How can I contact customer support?
You can reach our customer support team via email at support@shivocdiamonds.com or by calling us at (123) 456-7890. We are available Monday to Friday from 9 AM to 5 PM to assist you with any inquiries.
What is your return policy for jewelry?
Our return policy allows for returns within 30 days of purchase, provided the item is in its original condition and packaging. Please contact our support team for return instructions and to initiate the process.
Do you offer customization for jewelry?
Yes, we offer customization options for our jewelry pieces. You can discuss your specific requirements with our design team, who will work with you to create a unique piece that meets your vision.
Where are your diamonds sourced from?
Our diamonds are sourced from reputable suppliers who adhere to ethical practices. We ensure that all our diamonds, whether natural or lab-grown, meet the highest standards of quality and integrity.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and bank transfers. All transactions are secured to ensure your information is protected.